Review our Warehouse, Shipping, and Return Policies from this warehouse here.
Order limits
You may be subject to a weekly limit on the number of devices you can order.
Cancellation
Cancellations are not allowed; if you cancel an order from this warehouse, you may lose access to purchase from this warehouse.
Order Fulfillment
Orders from this warehouse are not ready to ship right away, because we first have to receive them. However, you can expedite this process by specifying your fulfillment option. Your fulfillment options are:
- Standard, 3-5 days
- Expedited, 2-3 days
- Express, 1-2 days
Shipping
You can pick from the following shipping options for the shipment from our warehouse to you:
Domestic:
-
- Standard, arrives 3-5 days after shipping
- Expedited, arrives 2-3 days after shipping
- Express, arrives 1-2 days after shipping
- International:
- Standard, arrives 2-5 days after shipping
- Express, arrives 1-3 days after shipping
Returns/Warranty
Please note that items from the Assurant-sourced warehouse are offered “As Is,” regardless of defects.
A basic warranty is included that allows you to return devices with the following specific, limited defects:
- No power
- No power/power cycle
- Apple activation problem
- Account lock
- iTunes image
- Passcode lock
- Blacklist
If you want additional protection on a wider variety of defects, select the WeSellCellular Warranty (2.5% of purchase price). Under this policy, if the device you ordered does not match the testing and grading as described, we may accept a return at the company’s sole discretion. While we cannot accept every return, we strive to provide the most flexible and seamless return process in the industry. See our WeSellCellular Warranty policy for more information.
We have included detailed grading information to give you an explanation on the exact conditions of devices you will be ordering, so there are no surprises.
