Assurant Grading

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Grading scales are specific to each device category:

Grading for Smartphones and Tablets
Grading for Wearables
Grading for Apple Products

Assurant DLS Grading for Smartphones and Tablets

Devices are thoroughly inspected and receive a grade based on cosmetic condition and functionality. Here is a full breakdown of Assurant DLS stock grades with example images. All devices have the OEM locks disabled and have been data cleared.

See Assurant DLS Functional Testing below to learn what tests are run to determine the grades.

AA+

Like New, Fully Functional Devices: Like-new devices from Buyer’s Remorse programs typically returned by consumers within 14 days of purchase.

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A+

Light Wear and Tear, Fully Functional Devices: Devices have passed all functional tests performed by Assurant and may exhibit some minor cosmetic blemishes.

Click images above to expand.

A

May also be sold as A-

Light Wear and Tear, Partially Functional Devices: Devices are functional but did not pass all functional tests and may exhibit some minor cosmetic blemishes.

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B+

More Aggressive Wear and Tear, Fully Functional: Devices have passed all functional tests performed by Assurant. They will exhibit more noticeable cosmetic blemishes.

Click images above to expand.

B

May also be sold as B-

More Aggressive Wear and Tear, Partially Functional: Devices are functional but did not pass all functional tests. They will exhibit more noticeable cosmetic blemishes.

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C

May also be sold as C+ or C-

Heavily Damaged Cosmetics, Only Key Functions Tested: Devices may exhibit damage on all surfaces and major screen issues. Only key functions tested.

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DLS Testing for Mobile Devices and Tablets

This chart outlines the minimum thresholds needed to be met for each grade.

Note: For tests that indicate “-” Assurant is not guaranteeing functionality or that the test was performed.

See Grading Scale to learn more.

Grade Test

AA+

A+

A

B+

B

C

Like New Condition Fully Functional

Light Wear and Tear Fully Functional

Light Wear & Tear Partially Functional

More Aggressive Wear & Tear Fully Functional

More Aggressive Wear & Tear Partially Functional

Heavy Cosmetic Damage Key Functionality Tested

Data Cleared

Y

Y

Y

Y

Y

Y

All Activation Locks are Disabled

Y

Y

Y

Y

Y

Y

Powers ON/OFF

Y

Y

Y

Y

Y

Y

Establishes Network Connection

Y

Y

Y

Y

Y

Y

Device Charges

Y

Y

Y

Y

Y

Y

Digitizer Function

Y

Y

Y

Y

Y

-

LCD Function

Y

Y

Y

Y

Y

-

Less than 3 Missing Pixels

Y

Y

Y

Y

Y

-

Wi-Fi Connectivity

Y

Y

Y

Y

-

-

Rear Picture / Camera / Video Operational

Y

Y

Y

Y

-

-

Speaker and Microphone Function

Y

Y

Y

Y

-

-

Exterior Buttons Function (Home, Volume, Mute, Power, Etc.) Operational

Y

Y

Y

Y

-

-

No Nav Bar / Menu Burn-in

Y

Y

Y

Y

-

-

No Bruising nor Burn-in Present

Y

Y

Y

Y

-

-

No Chips nor Delamination Present on Main Display Area or Screen Borders

Y

Y

Y

-

-

-

-

Backlight Function

Y

Y

-

Y

-

-

Proximity Sensor Function

Y

Y

-

Y

-

-

Vibrator Function

Y

Y

-

Y

-

-

Headset Jack Function

Y

Y

-

Y

-

-

Bluetooth Function

Y

Y

-

Y

-

-

GPS Function

Y

Y

-

Y

-

-

LDI Function

Y

Y

-

Y

-

-

Front Picture / Camera / Video Operational

Y

Y

-

Y

-

-

Fingerprint/Facial Recognition Function

Y

Y

-

Y

-

-

Battery Health (70%+)

Y

Y

-

-

-

-

14-Day Buyers Remorse

Y

-

-

-

-

-

Assurant DLS Grading for Wearables

Here is a full breakdown of Assurant’s stock grades.
See Functional Testing to learn what tests are  run to determine grades.

All devices have been data cleared.

AA+

Like New, Fully Functional: Like-new devices from Buyer’s Remorse programs typically returned by consumers within 14 days of purchase.

A

Good Cosmetics: Entire device is free of cracks and breaks. There are no missing pieces. All key functions operate.

B

More Aggressive Wear and Tear Cosmetics: LCD/glass of the device is free of cracks and will function properly. Body may have dents or cracks. Wearable powers up and down.

C

Heavily Damaged Cosmetics: LCD/glass will have damage. Wearable is not guaranteed to be free of dents or cracks. Wearable powers up and down.

DLS Testing for Wearables

This chart outlines the minimum thresholds needed to be met for each grade.
Note: New Grade products will be in their original packaging, including shrink wrap. Assurant does not unwrap, open, inspect, or test. Tests with a “–” listed indicate that Assurant is not guaranteeing that functionality or that the test was performed.

See Grading Scale to learn more.

Grade Test

AA+

A

B

C

Like New, Fully Functional Devices, Buyer's Remorse

Free of Cracks,
Breaks, & Missing Pieces

More Aggressive
Wear & Tear Cosmetics

Heavily Damaged
Cosmetics

Data Cleared

Y

Y

Y

Y

All Activation Locks are Disabled

Y

Y

Y

Y

Powers ON/OFF

Y

Y

Y

Y

Functioning LCD

Y

Y

Y

Y

Functioning Touchscreen/Digitizer

Y

Y

Y

-

Screen is Free of Cracks, Breaks, and Missing Pieces

Y

Y

Y

-

Functioning Speaker/Receiver

Y

Y

Y

-

Free of Water Damage (LDI not tripped)

Y

Y

-

-

Functioning Charger

Y

Y

-

-

Entire Device is Free of Cracks, Breaks, and Missing Pieces

Y

Y

-

-

Apple Product Grades for AirPods, AirPod Pros, HomePods, and Apple TVs

Here is a full breakdown of our stock grades.
See Functional Testing to learn what tests we run to determine our grades.

New/AA

All: Unopened and in Original Shrink Wrap Packaging
Products will be in their original packaging, including shrink warp. We do not unwrap, open, inspect nor test.

Open Box/AA

All: Like New Cosmetics

AirPods/AirPod Pros: Includes charging case and lightning to USB cable.

HomePod: Includes charging cable.

Apple TV: Includes power cord, Siri remote, and lightning to USB cable.

Excellent/A

All: May Show Some Minor Signs of Use on Unit

AirPods/AirPod Pros: Includes charging case.

HomePod: Includes charging cable.

Apple TV: Includes power cord and Siri remote.

Good/B

All: May Show More Aggressive Signs of Wear

AirPods/AirPod Pros: Includes charging case.

HomePod: Includes charging cable.

Apple TV: Includes power cord and Siri remote.

Fair/C

All: May be Damaged. Not Functionally Tested or Failed Tests.

AirPods/AirPod Pros: May be headset only. Headset or charging case has damage.

Apple TV: May be base unit only.

Apple Accessories Testing

This chart outlines the minimum thresholds needed to be met for each grade.
Note: New Grade products are in their original unopened packaging including shrink wrap. Assurant does not unwrap, open, inspect or test.

Tests with a “–” listed indicate that Assurant is not guaranteeing functionality or that the test was performed.

See GRADING SCALE to learn more.

AirPod/AirPod Pro Grade Test

Open Box

Excellent

Good

Fair

Powers on

Y

Y

Y

-

Bluetooth

Y

Y

Y

-

Speaker

Y

Y

Y

-

HomePod Device Grade Test

Open Box

Excellent

Good

Fair

Powers on

Y

Y

Y

-

Bluetooth

Y

Y

Y

-

Speaker

Y

Y

Y

-

WiFi

Y

Y

Y

-

Mic

Y

Y

Y

-

Apple TV Grade Test

Open Box

Excellent

Good

Fair

Powers on

Y

Y

Y

-

Bluetooth

Y

Y

Y

-

WiFi

Y

Y

Y

-

IR Receiver

Y

Y

Y

-

DisplayCameraConnectivityAudioBatteryOtherWearables
Test NameTEST PURPOSEPASS THRESHOLDTEST PERFORMED?
Touchscreen TestTest the sensitivity of the screenAll areas used during testing register touch
Screen Dimming TestTests that the screen brightness adjustsScreen brightness changes with change in setting
Screen Pixel TestTests for dead pixels100% of pixels light up and are functional
Screen Discoloration TestTests the screen for discoloration or burned imagesScreen is free of pink/ yellow/ and blue marks from burning
White Spot TestTests the screen for white spots against white backgroundScreen is free of any significant white spots
Proximity Sensor TestTests if buttons deactivate when phone is close to users faceScreen goes dark when phone is covered
Rotation TestTests if display rotates when device is rotatedDisplay rotates with device
Test NameTEST PURPOSEPASS THRESHOLDTEST PERFORMED?
Front Camera TestTests if front camera takes a good picture (color & blurriness)Picture taken is of good quality
BackCamera Test Tests if back camera takes a good picture (color & blurriness)Picture taken is of good quality
Additional Camera TestTests if any additional camera(s) takes a good picture (color & blurriness)Picture taken is of good quality
Camera Flash TestTests if camera flash workFlash seen when flash engaged
Back Camera Flash TestTest if camera(s) flash workScreen flashes white when photo taken
Camera Video TestTests if front camera takes a good video (color, sound, & blurriness)Picture and audio of video taken is of good quality
Test NameTEST PURPOSEPASS THRESHOLDTEST PERFORMED?
Earpiece TestTests that a user can hear sound through the earpiece Sound heard when device placed at operator’s ear
Headset TestTests the headset jacks workSound heard through headset
Loudspeaker TestTest quality of speakerSound heard through speaker
Microphone 1 TestTests microphone quality of top microphoneRecorded message is clear and strong, with no crackling
Microphone 2 TestTests microphone quality of bottom microphoneRecorded message is clear and strong, with no crackling
Vibration TestTests if the device vibratesVibration felt when vibration turned on
Test NameTEST PURPOSEPASS THRESHOLDTEST PERFORMED?
Battery Charging TestValidates that battery will chargeBattery charges
Test NameTEST PURPOSEPASS THRESHOLDTEST PERFORMED?
Physical Buttons TestTests that all buttons work (volume/ home/ power button/ back/ multi-screen)Buttons function and are consistently easy to use
Touch ID testTests that fingerprint can be readFingerprint can be read
Face ID testTest facial recognition feature worksFacial recognition feature works
Test NameTEST PURPOSEPASS THRESHOLDTEST PERFORMED?
Physical Buttons TestTests that all buttons work (volume/ home/ power button/ back/ multi-screen)Buttons function and are consistently easy to use
Touch ID testTests that fingerprint can be readFingerprint can be read
Face ID testTest facial recognition feature worksFacial recognition feature works

NOTE: Even if the defect is not tested for we may accept returns, depending on which grade purchased.
Check Return Policy for more information

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